Return Policy

At SDWADLO, your satisfaction is our priority. If you're not completely happy with your purchase, you may return your item(s) within 14 days of receipt for a refund or exchange.

To be eligible for a return, your item must be unused, in its original condition, and in the original packaging you received it in.

Return Process

To start a return, please email our support team at ntulilindelani4@gmail.com within 14 days of receiving your order. Be sure to include your order number and the reason for the return. Our team will guide you through the next steps.

Customers are responsible for the return shipping costs unless the return is due to our error (e.g., incorrect or defective item). We recommend using a trackable shipping service to ensure the item reaches us safely.

Refunds

Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund. If approved, the refund will be processed and a credit will be issued to your original payment method within a reasonable timeframe.

Need Help?

For any questions or concerns regarding returns and refunds, feel free to reach out to us at ntulilindelani4@gmail.com.